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11/17/2010

Subscription Billing and Integration - great partners

We've been working with the data integration team at Pervasive for about six months now. Like many business relationships these days virtually all of our work has been done by conference call and online meeting. Over time we've met a few of the Pervasive team at the various Cloud and SaaS conferences but much of our day to day work has been with a voice on the other end of a phone.

When Pervasive invited the Monexa team down to their data integration partner and customer conference last week, Kevin and I jumped at the opportunity to get down there and meet the team. Besides, we just hit the 4 month incessant rainy season here in Vancouver, a trip to Austin sounded good to me.

Why Monexa and Pervasive?

Billing for recurring services or pay-per use services can really be thought of as a middle man in the software ecosystem that exists out there today.

On the incoming side: Billing needs to be fed all of the usage data about a service as well as information about new customers and what they have subscribed to. This data can come from CRM systems like SalesForce.com, online storefronts where customers buy directly or from the services themselves.

On the outbound side: Billing needs to make it easy for finance to send the right data to the accounting system and make sure any delinquent accounts are notified and potentially have their services shutdown.

When you deliver Billing from the cloud showing your customers how this can be done easily is crucial. That's why we started working with Pervasive. From the simplest Monexa Billing implementation to the most complex, we wanted a partner that could solve a wide range of integration and data problems.

Here's a video of Kevin being interviewed by Jeff Kaplan about Monexa's Salesforce.com connector.

 

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Monexa Subscription Billing Blog

Welcome to the Monexa Subscription Billing blog. You'll see opinions here from a number of Monexa employees on topics ranging from general SaaS and cloud happenings to specifics on PCI compliance and other subscription billing and recurring payments topics.